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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printer not printing

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1 REPLY 1
04-15-2024 10:17 AM
Hi @Japka23
Welcome to the HP Support Community.
I'd be happy to help you!
I understand that you are facing issues with the printer showing error 4.
Perform the following tasks in the order given. Use the printer after each task to see if the issue is resolved.
Automatically clear the jam
- Paper jams can be real or false. The printer might report a paper jam even when there is no jam.
- On the printer control panel, press the Cancel button
to automatically clear the paper jam.
Clear jammed paper from the printer
- Paper jams can occur in multiple areas of the printer. If you cannot find the paper jam in one area, continue to the next area until the jam is located.
- Click here for the remaining steps.
For blinking lights. Click here.
Also, try updating the FIRMWARE.
Let me know how it goes.
Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Nal_NR-
HP Community Moderator
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