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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎02-15-2025 10:00 AM

HP Recommended
Product: HP OfficeJet Pro 6978 All-in-One Printer

My printer is giving me a code x6100004a

Help me fix!!!

Category:
1 REPLY 1

‎02-19-2025 04:18 PM

HP Recommended

@Dweber74, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding the error code 0x6100004a! 

We're thrilled to have the opportunity to assist you and provide a solution.

 

Perform a Hard Reset

  1. Unplug the power cord while the printer is ON.
  2. Wait 60 seconds and press & hold the power button for 30 seconds.
  3. Plug the printer back in and turn it on.

If the issue persists, please refer to this link for troubleshooting steps. This should help resolve the issue. 

  

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

 

ZOEY7886
I am an HP Employee

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