Printer not working

[Bear030]

 

My printer has been stuck like this for weeks now. I tried looking online on how to fix but it’s not working. 

[Garp_senchau · Accepted solution]

@Bear030, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Check Ink Cartridges

Make sure the ink cartridges are properly installed and have sufficient ink.

If low or empty, replace the cartridges with new ones.

Power Cycle the Printer

Turn off the printer and unplug it from the power source.

Wait for about 1-2 minutes before plugging it back in and turning it on again.

E0 error

An E0 error indicates an unusable cartridge.

This occurs when one or both ink cartridges need attention. Reseat both cartridges, clean the ink cartridge contacts, restart the printer, and replace one or both ink cartridges if necessary.

Reference: HP DeskJet, ENVY 6000, 6400 - Blinking lights and error codes | HP® Support

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,

[CNB1R9N1DF]

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