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‎06-28-2024 09:05 AM - last edited on ‎06-28-2024 12:23 PM by Retired

HP Recommended

I have an HP Desk Jet Plus 4100 Series.  There was a power outage and all computer equipment lost power.  When the power came back on, everything was fine, or so I thought.  I can print, but when I try to scan it says "Printer Offline".  I did the usual of unplugging everything, waiting a minute or so and plug back in.  Still says "Printer Offline".

 

Any suggestions would be greatly appreciated.  You can answer here or at [personal info removed]

 

Thank you

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