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Message 1 of 2
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Printer only produces blank pages

HP Recommended
HP Officejet 6958
macOS 10.15 Catalina

My printer will not print forms - they come out as blank pages.  I've done the following:

1) Print Quality Report (page is blank)

2) Clean Printhead (nothing on the page but a few color bars)

3) Downloaded and installed HP Easy (still prints blank pages)

4) Downloaded HP Easy Start and installed "essential sofwtare" (still prints blank pages).

 

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@brian3331

 

Welcome to HP Support Community


I understand your concerns and appreciate all your efforts in troubleshooting this issue

 

At this point I suggest you contact HP Support in your region for service options

 


1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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