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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎08-28-2025 12:34 PM

HP Recommended

I have an HP Color Laser Jet Pro MFP M479fdw.  The printer powers up fine but the screen is dead.  I recently replaced my modem and router that I think took a lighting strike.  Suspecting the printer may have as well.  Any advice on what to try, how to test, etc. would be appreciated! 

1 REPLY 1

‎08-29-2025 12:21 AM

HP Recommended

When printer powered ON, open and close front door 4 times, that will print an engine test page. If sheet with horizontal lines is printed then the printer engine is working.

There are two options defective screen or defective printers mainboard. Did the printer worked after modem replacement? Can you print anything from a computer?




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