Printer prints 2 copies of everything

[Collaborate20]

Everytime I print a document the printer prints 2

[A_Gayathri · Accepted solution]

Hi @Collaborate20,

Welcome to the HP Support Community

I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

To assist better:

• May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share your personal information such as serial, phone number, email ID, etc.

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.

[Collaborate20]

Hi Gaya1239

Thank you for responding & offering to help. In the meantime I have re-booted the machine and account and this has remedied the issue, so all good for now. Thanks again for offering assistance much appreciated.  

[A_Gayathri]

HI @Collaborate20,

That's great! I am happy to hear that the issue has been resolved. If you need further assistance feel free to reach out to us. 

If the information I've provided was helpful, give us some reinforcement by clicking the Accept as Solution on the public post, that'll help us and others see that we've got the answers!

Have a great day ahead!

Gaya1239 

HP Support