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juliehuff14
New member
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Message 1 of 2
64
Flag Post

Printer prints blank page

‎05-14-2020 06:15 PM

HP Recommended
Product: HP Desktop Jet 1112

No error messages appear, and I have cleaned my cartridges multiple times.  I have taken the cartridges out and placed them back in, but every time I print, the page comes out completely blank. The printer acts like it is printing and nothing sounds wrong when it is printing. The cartridge levels are very high and barely used. 

1 REPLY 1
Jay_G24
HP Support Agent
HP Support Agent
8,969 8,943 600 670
Message 2 of 2
Flag Post

‎05-18-2020 08:18 AM

HP Recommended

Hi @juliehuff14

 

Welcome to the HP Support Community. I'd be happy to assist you

 

Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support. We appreciate your patience.

 

f you have already performed the steps from the document Color or Black Ink Not Printing and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

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