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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

My printer goes through all the motion like it's printing something, but spits out blank papers.  I have ink and paper in the printer.  No error messages pop up telling me to replace something.  I've used their automatic trouble shooting app and it says everything is fine.  So what gives? 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Ink dried because the printer was unused, you will need to install new fresh ink cartridges.




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4 REPLIES 4
HP Recommended

What printer model are you referring to?

Was the printer unused for a longer period?




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HP Recommended

I'm using the HP Envy Inspire 7900 series, and yes the printer was unused for a little while. 

HP Recommended

Ink dried because the printer was unused, you will need to install new fresh ink cartridges.




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HP Recommended

Thank you!  I changed out the cartridges and the printer now works.  Thank you so much!

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