• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎09-17-2020 05:29 PM

HP Recommended
Product: Hp deskjet 3050 all in one.
Operating System: Microsoft Windows 10 (32-bit)

Hi i am trying to print from my phone via hp smart app. Black ink is good , color none at all. I had it connected to my laptop but my laptop needs fixed and can’t get on it. I’m trying to print out a label for shipping reasons. When i do it’s blank , and when i try anything such as cleaning the printer head it prints out blank everything is blank. So any suggestions be great. It is old back in 2010 so might need a new one. Any help be great 

Category:
1 REPLY 1

‎09-20-2020 01:07 PM

HP Recommended

@GoBucksOHIO

 

Welcome to the HP Support Community.

 

Are you able to make a copy?

 

Try the steps from here: https://support.hp.com/us-en/product/hp-deskjet-3050-all-in-one-printer-series-j610/4066450/model/40...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.