Printer returns to carriage jam error and will not print

[fixitash]

I've done all the standard fixes and am about to disassemble my out of warranty printer to see if I can uncover what might be jamming the carriage. I wish I had a service manual which would explain the safe procedure of dismantling the cover, but since that's not the sort of thing one can easily acquire these days, I'm stuck posting an issue on a forum. Ok, I've tried everything else, but I don't want to throw this one away. 

Help me save a printer from getting recycled, I think it might be something caught somewhere, a small piece of paper, but I can't see inside. Does the library offer rentals for inspection cameras? Creative solutions to explore and learn more, I'm ok with, ways to recycle a broken printer need not apply, but if you have a creative way to turn this into a fun experiment and use the parts, let's brainstorm some ideas.

*If I am violating any community guidelines by saying anything I said, please talk with me, I am new to this forum and asking for these types of solutions when it comes to products that are no longer supported by the companies that sell them.

[A_Gayathri]

Hi @fixitash,

Welcome to the HP Support Community

I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

To assist better:

• May I have the exact name of the model of the product? Refer to this document for steps to find the product details. Do not share your personal information such as serial, phone number, email ID, etc.

Could you please elaborate in detail? 

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Gaya1239

HP Support