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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎06-10-2024 08:34 AM

HP Recommended
Product: OfficeJet Pro 9010 Series
Operating System: Microsoft Windows 11

The printer is telling me that I have to contact HP to continue printing. I don't have a printing service from HP, and buy my own cartridges. However my husband has another printer here that he did have the HP service on and recently cancelled.

Category:
1 REPLY 1

‎06-12-2024 09:51 AM

HP Recommended

Hi @PlantLadyIdaho,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

If you have canceled your instant ink account and are unable to print with HP regular cartridges, here's what you need to know & do:

 

If you have an instant ink cartridge on your printer, remove it and discard that, you can only use regular cartridges on your printer once you cancel the program.

 

That said, if you have trouble using regular cartridges, I recommend you turn off the web service using the steps from this link: https://support.hp.com/in-en/document/c04808536

 

when done successfully, check if it works fine.

Hope this helps! Keep me posted for further assistance.

 

 Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-
HP Community Moderator



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