Printer says Printerhead is missing, not detected, or incorrectly installed. Error code: Oxc19a0013

[Tim475]

Just started getting message on screen of printer that says the printerhead is mi

[MysteriousMe]

Welcome to HP Support Community, @Tim475 

Thank you for posting your query, I will be glad to help you.

If your printer displays an error indicating that the printhead is missing, not detected, or incorrectly installed, follow the steps below to troubleshoot and fix the issue:

1. Reinstall the Printhead

Turn off the printer using the Power button.

Open the printhead access door gently.

Remove the printhead carefully from its slot.

Reinsert the printhead firmly until it clicks into place.

Close the access door securely.

2. Reset the Printer

Turn the printer ON, then disconnect the power cord from the back of the printer.

Unplug the power cord from the wall outlet.

Wait for 60 seconds.

Reconnect the power cord to both the printer and the wall outlet.

Turn the printer back on.

3. Inspect for Obstructions

Ensure that there are no blockages preventing the printhead from moving freely across the carriage path.

4. Replace the Printhead (If Required)

If the error continues after reinstalling and resetting, the printhead may be faulty and might need to be replaced.

I hope this helps.

Take care and have a good day.