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‎05-10-2025 02:07 PM

HP Recommended
Operating System: macOS 12.0 Monterey

My HP LaserJet Pro M402dw is not selecting the correct number of pages to print.  When I tell it to print a 3 page pdf it only prints pages 1 and 3. When I tell it to print all pages of a 2 page document it says page 1 of 2 and only prints page one. When I tell it to print the range from 1-2 it only prints the first page.

 

This started after I renewed the certificate which had run out.  I've tried unplugging and letting it sit for a few minutes and also restarting the apps I was printing from with no change (more than one app). This printer is running the most current driver.

 

I'm on a iMac using Sequoia 15.4.1. The dropdown did not give a choice for Sequoia.

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