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Message 1 of 2
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Solved!

Printer states that all of the settings are all Locked per administrator

HP Recommended
Office jet pro 8715
Microsoft Windows 10 (64-bit)

I can't change &/or adjust any of my printer settings, since it states that per administrator all settings are locked ! I am the original owner of this printer & I don't remember doing such a thing to my printer. How do I undo the printer settings being all lock ?

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HP Support Agent
HP Support Agent
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HP Recommended

Hi @DonYo770

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the reset steps, specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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