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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printer status says error

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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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08-31-2025 05:29 PM
Trying to print a document on google docs. I hit print & nothing happens. I looked under settings, bluetooth devices, printer & it says error under status (Status: error). I have disconnected the plugs from the wall & printer & restarted the router & windows 3 times, but error persists. I have a wireless printer. It is connected to the internet. I know the printer works because I was able to print off info about the printer directly from the printer screen. Nothing I do is working. i have important papers to print. Any help is greatly appreciated!!
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