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11-19-2024 05:02 PM - last edited on 11-26-2024 05:12 AM by JessikaV
HP Recommended
I have a Deskjet printer that stopped working suddenly. There doesn't appear to be a jam. From what I can tell there were print jobs stuck in queue. I cleared the jobs and plugged the printer back in. The power button stays on and will not let me turn it off. Appears to be a hardware issue with the printer itself but I am unable to say for sure.
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