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Hp officejet pro all in one 8025

My printer keep reading open tray/close tray  and I don’t know what to do 

1 REPLY 1
HP Recommended

@Rodneyjay, Welcome to the HP Support Community!

 

Make sure the cartridge access door and paper tray are firmly closed.

 

To know how to load media, refer to - Loading Paper, Envelopes

 

Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

 

Update the printer firmware

Click here to know different methods of updating printer firmware.

 

Also, perform the steps mentioned in this document - Paper Jam Error

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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