Hi! My printer keeps giving me an “the printer update could not be downloaded” error. As soon as I turn it on it will go through a “downloading” cycle than an “updating” cycle— it reaches 100% in both of those processes than gives me the “printer update could not be downloaded” error… which when I close this error the whole process starts again— downloading, updating, error. The lights on front indicate that’s it’s connected to the WiFi— and I did try to connect it with our lan cable and the same error occurred. I tried to run a the print/ scan doctor on it from my computer which is connected to the same WiFi but it says it can find my printer. I can’t figure out the issue!
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