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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎04-15-2025 08:11 AM

HP Recommended
Product: HP ENVY 6055e All-in-One Printer

Hp 6000 series [printer

1 REPLY 1

‎04-16-2025 05:43 AM

HP Recommended

Hi @Compop,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand you have trouble connecting your HP ENVY 6055e All-in-One Printer to the Wifi network. Please let us know if you have changed the Wifi provider or changed any settings. 

While you are trying to provide the details, Please try to perform the Factory reset and Smart App re-installation and let me know if this helps.

Restore the printer to the original factory defaults: 
1. Lift the cartridge access door to expose the cartridge area. 

2. While the cartridge access door is open, press and hold (the Power button and Wireless button on the back of the printer for three seconds.

3. Please uninstall the HP Smart app --> restart the Device, Wi-Fi router and printer --> install it back and add the printer

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

VikramTheGreat

HP Support

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