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Printer will not print in colour

HP Recommended
HP Officejet 6950
Microsoft Windows 10 (64-bit)

My hp 6950 printer will not print in colour from my P.C. in properties I cant find a greyscale on/off button or indeed a colour option, however if I send something to the printer from my ipad or iphone it prints in colour, this is driving me crazy

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HP Support Agent
HP Support Agent
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HP Recommended

Hi @Reddevilal

 

Welcome to the HP Support Community. I'd be happy to assist you

 

Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support. We appreciate your patience.

 

Check the print settings for your print job in Windows.

  1. In the software application, you are trying to print from, click File, and then click Print.

    The Print window opens.

  2. Open the Properties dialog box.

    Depending on the software application, the button might be Properties, Options, Printer Setup, Printer, or Preferences.

  3. Depending on your print job, you might consider modifying the following settings:

    • Paper Type: If you are printing on photo paper, select the type of photo paper you are attempting to print on.

    • Print Quality: If you are dissatisfied with the quality of your printouts, increase the print quality. To print more quickly, decrease print quality. These options typically include Best, Normal, and Draft modes.

    • Paper Size: If you are printing on a different size of paper than you normally print on, select the correct paper size.

    • Black and White: If you want to print in black and white only, select the grayscale option.

  4. After selecting the print settings, click OK to apply the settings, and then click Print.

Also, refer to Print Driver Settings Guide (Windows)

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

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