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Printer will not print, says there is problem with ink or printer. I have tried new HP cartridges.

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HP Officejet Pro 8610

HP OfficeJet 8610 printer. Screen says there is an ink Or printer problem.  I have tried do you Hewlett-Packard cartridges. The screen still says the same thing. What next?

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@Sister9, Welcome to HP Support Community!

 

This could be an issue with the printer ink system or the ink cartridges installed, I see that you have already tried replacing the ink. Appreciate your efforts in trying to resolve the issue.

 

If you have already performed the steps from the document Resolving 'Ink System Failure', 'System Supply Problem' Errors and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

 

TEJ1602
I am an HP Employee

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