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‎12-02-2020 09:29 AM

HP Recommended
Product: HP M180ns
Operating System: Microsoft Windows 10 (64-bit)

Windows updated and I could not print about 1 month ago.  Rolled back update and the printer worked fine.  Windows updated again yesterday and now I cannot print along with a printer screen error message "Supply Problem".  HP needs to fix this!

I printed and scanned yesterday and everything worked just fine.  Yes I am using Genuine HP toner cartridges'.  Yes of course the warranty is out, purchased in early 2017.

I am using a HP computer, Monitor and printer.  If HP will not help to fix this then of course I will have to look at buying from the competition.

Tech support, are you going to help.

Contact me for phone information

Thanks

Category:
1 REPLY 1

‎12-14-2020 11:36 AM

HP Recommended

@Not_Happy2, Welcome to HP Support Community!
 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 

 

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community. 

TEJ1602
I am an HP Employee

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