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Printer will not print

HP Recommended
Example: Envy 5020
Microsoft Windows 10 (32-bit)

All was working fine up until a few days ago. Everything is connected aswas, (wifi, default printer etc.) however, after selecting to print a documents, error message, couldn't print document?

Any help would be muchappreciated.

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HP Support Agent
HP Support Agent
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HP Recommended

@BDSW, Welcome to the HP Support Community!

 

What is the error message you get?

 

For now, restart the wireless router, the printer, and the PC

 

Run HP Print and Scan Doctor to diagnose and fix any driver issue

Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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