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‎07-13-2020 04:24 AM

HP Recommended
Product: HP Envy 5540 all in one printer

My printer will not let me print in colour when I select the colour option I get a message "Colour mode was changed from colour because of a conflict with another printer setting"

How do I fix this?

2 REPLIES 2

‎07-15-2020 09:01 AM

HP Recommended

@EW02, Welcome to the HP Support Community!

 

Are you using a Win PC?

 

Run HP Print and Scan Doctor to diagnose and fix any driver issue

Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.

If the issue persists, proceed to the next step.

 

Use the HP Smart app to print and scan from your Win PC

Click here to download and know more about the app.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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‎07-22-2020 09:51 AM

HP Recommended

Got it sorted on my own Thank you.

 

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