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The only thing my printer will print are test pages. My laptop was windows s mode, but I took it out of s mode. I tried all the trouble shooting tips and doctors. I been trying to get this printer to print for 2 weeks now, desperate for any suggestions. 

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@Martina14

 

Welcome to the HP support community.

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:

Click here for steps on finding the information we need!

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Sandytechy20
I am an HP Employee

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