Printer won’t start when I press green start button

[Beshdindi]

HPOfficejet4620 green start button is on, but nothing else

[Garp_senchau]

@Beshdindi, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

If your HP Officejet 4620 has the green start button on but nothing else is happening, it could be due to a few different reasons. Here are some steps to troubleshoot the issue:

Check Power and Connections:

• Ensure that the power cord is securely plugged into both the printer and the power outlet.
• Try plugging the printer into a different electrical outlet to rule out a faulty outlet.

Restart the Printer:

• Turn the printer off, wait for about 10 seconds, and then turn it back on.

Check for Error Messages:

• Inspect the printer’s display for any error codes or messages. Refer to the HP support site for specific error codes.

Ensure Proper Connection:

• If the printer is connected to a computer, check the USB or network connection.
• Restart your computer and the printer.

Check for Paper Jams:

• Open the printer and check for any paper jams or obstructions.

Update Printer Firmware:

• Visit the HP support website to check for any available firmware updates for your printer model.

Also, you may refer to this guide: HP printer does not turn on | HP® Support

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,