• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎01-20-2022 02:04 AM

HP Recommended
Product: HP Smart Tank 515
Operating System: Microsoft Windows 11

Hi, my HP Smart Tank 515 won't turn on. 

I tried changing cable and outlets, didn't do anything. Same issue.

When I try to turn it on, after holding the power button for a few seconds, it starts powering on (sometimes not even that). On the screen, the loading starts showing. It loads for 10 seconds, then "resetes" and loading starts again. Loads for 10 seconds again and screen shuts off. Warning button (the top orange/redish one) blinks once and power button blinks once. Printer then shuts off.

Then nothing helps to get it to that stage again, until I unplugg it from outlet. After this step, I manage to turn it on, only to be stuck on loading procedure and have the same issue again.

What could I do?

 

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.