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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
faust2
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Printer

HP Recommended
HP OfficeJet PRo 6968

First message says there is a paper jam (there isn't). Then it says "there is a problem with the printer or print system." Error message 0x6100004a Basically the carriage is stuck in the right side position.

I have already tried the on/off technique. 

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