Please check this document to find the workaround solution for Print and Scan - HP Solution Center not working : Adobe Flash Player Error and Unable to scan
Resolve Windows 10 or update issues on HP computer or printer– Click Here
I keep getting an error message. "printer is in error state" I work from home and need my printer. Please help me. I am not tech savory..
@Cheech1919, Welcome to the HP Support Community!
I understand you are not able to print due to this error.
Let us try these steps to resolve this issue:
Reset the printer
Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.
Check the connectivity between the printer and the PC
Run HP Print and Scan Doctor to diagnose and fix any driver issue
Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.
Hope this helps! Keep me posted.
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Have a great day!
KUMAR0307 I am an HP Employee
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