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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Emerson12345678
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Printer

HP Recommended
HP OfficeJet Pro 6978

I keep getting notifications on my printer and it says there is a problem with the printer and It says printer failure. How do I fix it.

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TEJ1602
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@Emerson12345678, Welcome to HP Support Community!

 

If you have already performed the steps from the document 'Printer Failure' Error and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
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