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HP Recommended
HP Envy 4527
Microsoft Windows 10 (32-bit)

Unexpected configuration problem 0x80070570

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@AnthonyR1

 

Welcome to the HP support community.

 

This seems to be a driver issue, uninstall and reinstall the printer driver to fix the issue.

Follow these steps:-

Perform root level uninstallation to remove all the printer related software's.

  • In Windows, search for and open Programs and Features.
  • Select your HP printer.
  • Select Uninstall.
  • In Windows, search for and open Devices and Printers.
  • In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
  • Open up the run command with the "Windows Key + R" key combo.
  • Type printui.exe /s and click OK.
  • Click on Drivers tab.
  • Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
  • Select OK.
  • Remove all instances of the same.
  • Select Apply and OK on the Print Server Properties windows.
  • Close Devices and Printers. 
  • Restart the PC again.

Download and install printer driver using HP Smart app

Click here to download HP Smart app.

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

5 REPLIES 5
HP Recommended

@AnthonyR1

 

Welcome to the HP support community.

 

This seems to be a driver issue, uninstall and reinstall the printer driver to fix the issue.

Follow these steps:-

Perform root level uninstallation to remove all the printer related software's.

  • In Windows, search for and open Programs and Features.
  • Select your HP printer.
  • Select Uninstall.
  • In Windows, search for and open Devices and Printers.
  • In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
  • Open up the run command with the "Windows Key + R" key combo.
  • Type printui.exe /s and click OK.
  • Click on Drivers tab.
  • Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
  • Select OK.
  • Remove all instances of the same.
  • Select Apply and OK on the Print Server Properties windows.
  • Close Devices and Printers. 
  • Restart the PC again.

Download and install printer driver using HP Smart app

Click here to download HP Smart app.

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

Thanks - corrected as you advised with help! 

HP Recommended

@AnthonyR1

 

Good to know that issue is resolved.

Feel free to contact us in the future if you need assistance.

 

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

 

Sandytechy20
I am an HP Employee

HP Recommended

I have re installed up print service plug in and it still won’t sign in.Just goes blank (hangs).

HP Recommended

Re installed both apps and it’s still going blank after signing in.

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