Printer

[Shir5]

I know this is a known issue but what is not known is how to fix it!  I think it is the cartridges, but I have replaced them with HP, of course and still nothing. 

I have gone through all the updates, cleaning, new HP cartridges, blah, blah.

How do I fix it?  

Not to mention the HP website is horrible!  Looking for product updates or anything that will help and it refreshes to "new products", I tried calling and the number listed has one less digit than a phone number.  Makes me think my next product will not be HP!!!!!!!!!!  Which is sad because I have always been a fan...not sure what has happened to you HP! 

Enough ranting.  How do I fix my printer that I love? 

[BeemerBiker]

It would really be useful to know the printer model.

You mention cartridges.  I am guessing the problem is the cartridges and not any type of network or Wi-Fi problem.

To check if an HP ink cartridge is genuine, look for a security label on the cartridge, scan the QR code on the label with your phone, and then go to HP's website hp.com/go/ok to verify the serial number on the label; if the label appears tampered or the serial number doesn't validate, the cartridge is likely not genuine.