Printer

[mhilinski731]

My printer is not printing i connected to the network and it still does not print why?

[Kuroi_Kenshi]

Hi @mhilinski731,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding printer!  

We're thrilled to have the opportunity to assist you and provide a solution.

Check Printer Status

• Make sure the printer is turned on and has no error messages on the display.
• Ensure there is paper in the tray and enough ink in the cartridges.

Check Connection

• If using Wi-Fi, make sure the printer and computer are on the same network.
• If using USB, try a different USB port or cable.

Set Printer as Default

• Go to Control Panel > Devices and Printers.
• Right-click your HP OfficeJet 5258 and select Set as Default Printer.

Restart Devices

• Turn off the printer and unplug it for 1-2 minutes.
• Restart your computer and Wi-Fi router.
• Turn the printer back on and try printing again.

Run HP Print and Scan Doctor

• Download HP Print and Scan Doctor from the HP website.
• Open it and follow the on-screen instructions to fix printer issues.

Update Printer Drivers

• Go to HP Support and download the latest drivers for your printer.
• Install the updates and restart your computer.

Clear Print Queue

• Go to Control Panel > Devices and Printers.
• Right-click your printer and select See what’s printing.
• Click Printer > Cancel All Documents, then try printing again.

If the issue persists, let me know! 😊

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,