Printhead problem

[Anna889]

When I start my printer show a message 

The printhead is missing, not detected, or improperly installed

Is it possible to repair? Thx

[Alden4]

Hi @Anna889,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

If you are experiencing printhead problems with your HP OfficeJet 7612 Wide Format E-All-In-One printer, there are a few things you can try to troubleshoot the issue.

• Clean the printhead: Use the printer's maintenance menu to initiate a printhead cleaning cycle. This can help remove any clogs or buildup on the printhead that may be causing printing issues.
• Check ink levels: Make sure that your ink cartridges are not running low or empty, as this can cause printing problems. Replace any low or empty cartridges as needed.
• Replace the printhead: If cleaning the printhead doesn't solve the issue, it may be necessary to replace the printhead entirely. You can order a replacement printhead from HP or a certified HP retailer.

I hope this helps. 
 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4
HP Support