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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎11-08-2020 01:15 PM

HP Recommended
Product: HP Officejet 6700

My Officejet 6700 printer will not print.  It keeps telling me their is a Printhead problem.  and the problem is with the yellow ink cartridge.  i have purchased a new ink cartridge and installed it correctly, Still will not print.  and suggestions

Category:
1 REPLY 1

‎11-11-2020 10:09 AM

HP Recommended

@Staceymaz, Welcome to the HP Support Community!

 

I understand you are not able to print due to this error.

 

Kindly perform the steps mentioned in this document to resolve this issue - Error Indicates Faulty Printhead

 

If the error persists, I'm afraid this is a hardware failure. Please reach out to the HP Support in your region regarding the service options for your printer. 

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!

KUMAR0307
I am an HP Employee

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