Lots of printer error messages from "paper jam" to restart and unplug and latest "Printer Failure". Printhead will not advance and model doesn't have latch release for printhead. Printer barely two years old.
Yes, the printhead is non-removable. If the issue persists, I'm afraid this is a hardware issue. Please reach out to the HP Technical Support team in your region regarding the replacement options for your printer.
You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.
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