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‎09-05-2020 03:25 PM

HP Recommended
Product: Officejet Pro 8610

I tried the steps and it’s saying my printhead is still missing, not detected, or incorrectly installed. Do I need to buy a new printhead?

2 REPLIES 2

‎09-08-2020 07:08 AM

HP Recommended

@BriE14

 

Welcome to the HP Support Community.

 

Try the steps from here: https://support.hp.com/in-en/product/hp-officejet-pro-8610-e-all-in-one-printer-series/5367603/docum...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 


I am an HP Employee

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‎09-09-2020 10:48 AM

HP Recommended

I have done this multiple times even fully removing the printhead and I still receive the error message.  checked on line the price of a new printhead and for that amount of money, it is better to buy a new printer with a warranty.

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