Printheads failed 6 days after warranty. Can’t find replacements anywhere

[MJensen92]

6 days after the warranty expired, the Printheads failed today. Only place I can find replacement Printheads are the no-name items listed on Amazon that may or may not be compatible.

for the money spent on this printer, I would expect it to last more than 1 year and 6 days!

If a printer won’t last more than one year, I will go to a different brand.[edited]

[VikramTheGreat]

Hi @MJensen92,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I can see from your screenshot that your HP Smart Tank 7300 series is showing a Printhead Failure alert in the HP Smart app. I completely understand how disappointing this feels, especially when it happens just days after the warranty expired. You invested in a printer expecting reliability, and this situation feels like a letdown.

Recommended Guidance

1. Confirm the Error
   • On the printer display or HP Smart app, check if the error persists after restarting the printer.
      
2. Try Basic Reset
   • Power off the printer.
   • Unplug for 60 seconds.
   • Plug back in and restart.
   • If the error remains, the printhead needs replacement.
      
3. Replacement Options

• HP recommends using genuine HP printheads for your Smart Tank 7300 series.
• You can find them on the HP Parts Store or through HP Support.
• Avoid third-party or “no-name” replacements they often cause compatibility issues or poor print quality.

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat