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Message 1 of 2
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Flag Post

Printing Random Page

HP Recommended
HP Officejet 5255
Microsoft Windows 10 (64-bit)

Hello,

  My HP Officejet 5255 is just printing by itself.  It's just 3 lines and lately it's printing 3 pages at a time.  This probably adds to my ink plan.  Is this by HP?  Is something else printing this?  THe lines are as follows:
Page One:
HEAD / HTTP1.1

Host: <IP ADDRESS>

User-Agent: curl/7.59.0

Accept: */*

 

Page Two:

OPTIONS * RTSP/1.0

CSeq: 1

User-Agent: curl/7.59.0

 

Let me know if this is an HP printout and if so, this adds to my Ink Plan printed page usage.

 

1 REPLY 1
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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @VAperson88

 

Welcome to the HP Support Community. I'd be happy to assist you with the printing issue. 

 

Please try these steps - 

 

1) Take out the cartridges.

2) Unplug the power cord from the printer & wall.

3) Wait for 30 seconds. 

4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not to a surge protector.

5) Insert the cartridges back into the printer.

 

Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

 

 

Asmita
I am an HP Employee

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