• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

Hi- I have the deskjet 2700 all in one printer series and it only prints blank pages. The ink is full, the connection to the computer is working and I’ve run all the available printer quality reports like clean/align printheads and nothing has worked—only blank pages come out. Any ideas? 

3 REPLIES 3
HP Recommended

Hello @BrittW82 , how are you ?

 

Please, try the procedures below:

 

https://support.hp.com/za-en/document/ish_6189232-6189286-16

 

Best regards


Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution” , If anyone has the same question, this solution might be helpful.
HP Recommended

ThanksFabio_L32. Blank pages print out even after the cleaning printhead/re aligning printhead. 

HP Recommended

Hello @BrittW82 

 

The printhead is probably faulty and needs to be replaced.

Or, I recommend having a technician check your printer.

 

Best regards


Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution” , If anyone has the same question, this solution might be helpful.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.