Printing error

[PS5311]

When I print the picture is not situated where the original is. It will be placed way down left with a big marginal up.

Why and what to do about it?

[Nal_NR]

Hi @PS5311,

Welcome to the HP Support Community. 

I'd be happy to help you! 

I understand that you are facing issues with the Printing error.

To resolve the issue with your HP Officejet Pro 8600 E-All-In-One Printer printing pictures misaligned on macOS 12.0 Monterey, follow these steps:

Check Print Settings:

• Open the document or picture you want to print.
• Go to File > Print.
• In the print dialog, check the Layout and Paper Handling settings to ensure they are correctly set for your paper size and orientation.
• Ensure that Scale to fit or a similar option is selected, if available.

Update Printer Driver:

• Visit the HP Support website and search for your printer model.
• Download and install the latest driver and software package for macOS 12.0 Monterey.
• After installation, restart your computer and try printing again.

Reset the Printing System:

• Open System Preferences and go to Printers & Scanners.
• Right-click (or Ctrl-click) on the printer list and select Reset printing system.
• Confirm the reset and then add your printer again by clicking the + button.

Align the Print Head:

• Use the printer's control panel to navigate to the printer maintenance settings.
• Select the option to align the print head and follow the on-screen instructions.
• This process will ensure that the print heads are correctly aligned for accurate printing.

Check Paper Size and Type:

• Make sure that the paper size and type settings in the printer driver match the paper loaded in the printer.
• Go to System Preferences > Printers & Scanners, select your printer, and click on Options & Supplies.
• Ensure that the correct paper size and type are selected.

print from Preview:

• Open the document or picture in the Preview app.
• Go to File > Print.
• In the print dialog, check the Scale and Position options to ensure the content is centered and scaled correctly.

Check Application Settings:

• If you are printing from a specific application, check the print settings within that application.
• Ensure that any scaling, positioning, or margin settings are correctly configured.

If the issue persists after trying these steps, I recommend you contact phone support for further assistance.

Hope this helps! Keep me posted for further assistance.

 Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.