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3ALA294
Level 1
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Message 1 of 3
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Printing issue

HP Recommended
Hp officejet 7740
Microsoft Windows 10 (64-bit)

Hello i have a problem with printing long edge and short edge

When I put long edge in landscape mode it print short edge and vise versa

Plz any advise can help me.. 

2 REPLIES 2
Dragon-Fur
Level 16
Level 16
35,344 20,334 3,273 11,878
Message 2 of 3
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HP Recommended

@3ALA294 

 

Welcome to the HP Community.

 

I have no idea what you are doing, of course.

Much depends on the software / application you are using AND the document setup / configuration.

Assuming for the moment that the printer and the software are installed and still working as they ought,

Check how the print job has been configured.

 

One way this can happen ...

Open file in Adobe Reader DC 

Click the Print icon

In the Main menu >> Adjust the options for Page Size, Orientation, and other settings

Open Properties, select a Shortcut > and then try to outsmart the already set options by again selecting orientation.

Save the settings > exit the Properties menu > back on the main menu, click Print

 

What? 

The "doubled" orientation settings configuration confuses the setup and the document is not printed as expected.

How to fix?

Adjust the settings on the main print menu - in Properties, select the Shortcut and the paper size.

 

Example - Adobe Reader DC - PDF file Print - Main Menu

PDF_Reader_Main_Menu_2PDF_Reader_Main_Menu_2

 

 

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 7740 Wide Format All-in-One Printer series 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

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3ALA294
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HP Recommended
Thx a lot
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