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‎06-18-2022 07:23 AM

HP Recommended
Product: HP Color Laser 150nw
Operating System: macOS 12.0 Monterey

Hello

 

My printer works once on 10 tries, there is no logic to it.

I have delete and installed the printer several times with no change.

 

Here is a video of what happens :

https://www.loom.com/share/12679e29bb404b3687eaa2bf8e7bf3c9

 

The job is sent .. and then just disappears.

 

Can anyone help ?

Thank you very much

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-18-2022 12:33 PM

HP Recommended

Hi,

is the printer connected to the wireless network?

 

The printer is only supported on Mac computers with AirPrint, which is only supported on a wireless connection and not through a USB connection.

 

If it is connected with USB, please unplug it from the printer and then restore Wi-Fi Setup mode for your printer:

https://support.hp.com/us-en/document/ish_3967769-3956733-16

 

Now open HP Smart and click the plus sign, then follow the steps on screen to connect the printer to your wireless network and then try printing.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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2 REPLIES 2

‎06-18-2022 12:33 PM

HP Recommended

Hi,

is the printer connected to the wireless network?

 

The printer is only supported on Mac computers with AirPrint, which is only supported on a wireless connection and not through a USB connection.

 

If it is connected with USB, please unplug it from the printer and then restore Wi-Fi Setup mode for your printer:

https://support.hp.com/us-en/document/ish_3967769-3956733-16

 

Now open HP Smart and click the plus sign, then follow the steps on screen to connect the printer to your wireless network and then try printing.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎06-18-2022 01:01 PM

HP Recommended

Yes I was trying with USB !

Wifi is working well.

Thank you 

Was this reply helpful? Yes No
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