Printing lining issue.

[GITL1]

Please refer to the repeated issue with the HP LaserJet MFP72625 printer (Serial No.Edited).Despite multiple service visits and part replacements—including the developer unit—over the past several months, the problem remains unresolved. Kindly find below the complaint history for your reference:

Sr. No.	Complaint Number	Complaint Date	Closing Date by HP
1	5079512667	25.01.2022	17.02.2022
2	5108113621	12.07.2023	28.08.2023
3	5117078597	28.12.2023	18.01.2024
4	5127908994	25.07.2024	28.08.2024
5	5129829932	05.09.2024	24.10.2024

Despite these efforts, a permanent solution has not been achieved. It appears that the root cause has not been properly identified, possibly due to limitations in technical expertise. We respectfully request that a qualified and experienced engineer be assigned to this case to thoroughly diagnose and resolve the issue.

Note: If you believe the issue is related to voltage, kindly confirm what voltage level is required for optimal functioning of this unit. This will help us ensure that the environment meets the necessary specifications 

[Meghana_10]

@GITL1, Welcome to the HP Support Community. 

Thanks for reaching out about your query regarding the HP LaserJet MFP M72625dn printer.

We're thrilled to have the opportunity to assist you and provide a solution. We hope our assistance has been helpful! 

After reviewing the case reference number mentioned, we request that you contact support as multiple issues have been reported so that they can assist you further.

I hope this helps!

Take care and have an amazing day! 

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Regards,

Meghana