Printing on gloss paper - ink smears, smudges, doesn't stay on paper

[poohbooh23]

I'm printing on gloss paper, made by Koala. The ink simply doesn't stay on the page. After the print job is done, I let the page sit for plenty of time, to make sure it's dry. The image on the paper keeps coming out with streaks, and smudges. If I touch the image at all, the ink is all over the place. As far as I know, everything else is normal, except that it's not HP paper. However, all printing on regular paper looks great.

Is there some setting I need to turn on/off? Do I need exclusively HP paper? Anything helps.

[ShlomiL]

Hi,

What exact paper type do you use? Is it listed as compatible with Laser printers? I can see many Koala’s Photo Glossy paper intended for Inkjet Printers only, not for Laser Printers..

Please include a picture of the packaging information on the used Photo Paper.

[poohbooh23]

 

It says All Inkjet Printers. It’s definitely an inkjet paper. I’ve had no issues using it with inkjet and laser printers. However, I’ve never had a HP. I know HP does their ink a bit different. Seems like an ink/laser hybrid. It basically seems like the ink is not being “absorbed” by the paper. 

I actually returned the printer and got a HP OfficeJet Pro 9025. It’s better with gloss paper, but still smudges pretty easily. I’m printing manuals/brochures, so things that will be handled a lot. Instead of just put into a frame. Hope this helps. I attached a pic of a couple Koala papers. Thank you! 

[poohbooh23]

Looks like the photo isn’t coming through. The paper definitely says All Inkjet Printers. Nothing about laser printers.