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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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Printing photos/documents with pictures will not work.

HP Recommended
Office Jet Pro 9010

My Printer has stopped printing photographs or documents that has a picture/photo on it. It will print normal text documents fine however when I go to print photographs etc, it will start as if it is going to print and then nothing happens. The light at the top of the touch screen pad will change from solid green and just start to flash. After a few minutes it will then just sit the paper out with half a small part of the photo printed. 

 

I am printing wallet sized photos onto a4 paper as I normally would do each week for work purposes however this past 2 weeks have had this problem. I have tried uninstalling and reinstalling, I have tried printing from other laptops and still no luck. 

 

Any help would be appreciated

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Dragon-Fur
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HP Recommended

@Step-By-Step1 

 

The printer might be "stuck" or it might benefit from having the Firmware updated.

 

HP Printers - Printer Turns Off Unexpectedly or Repeatedly

Step 2: Restart the printer

Step 3: Update the Firmware

 

At this writing, there is a Firmware update for 002.2135A

HP OfficeJet 9010/OfficeJet Pro 9010 All-in-One Printer series firmware update 

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 9010 All-in-One Printer 

 

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Dragon-Fur

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