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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎07-24-2024 08:31 AM

HP Recommended

I recently had my office computer that used to be Mac replaced with a PC running Windows 11. I am trying to print to 12 x 18 paper in Indesign. On the Mac, I only had to select Tabloid Extra as the paper option. On the PC, I don't have that option. I have tried both drivers available for download and neither of them seem to support this paper size. The "Custom Size" option is grayed out in InDesign. Can you help?

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3 REPLIES 3

‎07-24-2024 02:08 PM

HP Recommended

What both drivers PCL and PS? Have you tried the HP universal print driver?




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‎07-24-2024 03:53 PM

HP Recommended

I downloaded both drivers on the CP5225 page. Do I get the Universal driver elsewhere?

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‎07-25-2024 08:25 AM

HP Recommended

I tried downloading the universal driver but when I try to choose my printer it doesn't list it.

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