• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
C3180 All in One
Microsoft Windows 10 (64-bit)

 

My C3180 rinter all of a sudden prints what appears to be foreign script characters on top of a print image. I scanned the

poblem print and show the image of a piece of the printed page below.

I ran the HP Print Doctor that said that some problem were fixed and the test page printed without errors.

But printing the problem file again, the odd characters are still there.

I would appreciate help.

 

img133.jpg

 

3 REPLIES 3
HP Recommended

@Clawinus

 

Welcome to HP Support Community

 

I suggest you uninstall the driver from Root Level and download the Full Feature Software

 

1.) In Windows, search for and open Programs and features 
2.) Select your HP Printer 
3.) Select Uninstall 
4.) In Windows, search for and open Devices and printers 
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’ 
6.) Open up the run command with the “Windows key + R” key combo.
7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”) 
8.) Click on the “Drivers” tab 
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom 
10.) Select Ok 
11.) Select Apply and Ok on the Print Server Properties windows 
12.) Close Devices and Printers
13.) Restart the computer and download the Full Feature Software from Here and follow the onscreen Instructions

 

Try printing and let me know how it goes

 

Thank you and have a great day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

 

KrazyToad
I Am An HP Employee

HP Recommended

Thanks for your reply. The file that produced the faulty output was a PDF file. In the meantime I tried to print more files with the same printer including other PDF files, and they printed correctly. The problem is not the printer or its software but probably incorrectly programmed Form Fields in the PDf file.

HP Recommended

@Clawinus

 

Thanks for keeping me posted

 

Do visit our HP Forums and drop us a message anytime you need help

 

Thank you 😊

KrazyToad
I Am An HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.