Probléme impression imprimante 2823e

[CHTI]

"Bonjour, j'ai besoin d'aide avec mon imprimante HP DeskJet 2823e. L'application HP Smart est installée et la fonction de numérisation fonctionne parfaitement. Cependant, je n'arrive pas du tout à lancer des impressions. Quelqu'un a-t-il une solution ?" Merci d'avance

[CHTI]

Complément information :

Bonsoir, j'utilise l'application HP Smart et mon imprimante est une HP Deskjet 2800e All-in-One Printer series (HP6A01AA). Je peux numériser sans problème, mais l'impression ne fonctionne pas. Que puis-je faire pour résoudre ce problème ?.

Merci d'avance

CHTI

[Raj_05]

Hey

Hope you are doing fine!

Thank you for visiting our English HP Support Community. It would be ideal if the post was in English so that other HP product users like you can also benefit from the information provided here. To ensure a quick response, it would be advisable to post your question in English.

We understand that English is not your primary language, so we advise you to use an online translator of your choice to post in the language of our Community.

Thank you for your understanding.

Regards

[CHTI]

Hello, I'd like to inform you that I'm not a computer expert. My request was for explanations in French. Could I send them in English in this post or in a new one? Sincerely, CHTI

[Kuroi_Kenshi]

Hi @CHTI,

Welcome to the HP Support Community!

No need to open a new one unless you prefer.

Just describe:

What you’re trying to print

Any error message on the printer or HP Smart

Whether the printer is connected by Wi-Fi or USB

We’ll guide you step by step.

Best regards,